Shipping & Delivery

SWOC CLOTHING partners with major shipping companies such as TCS, Leopards, M&P & CallCourier.

 

We will only know what shipping courier has your package when the package actually shipped out, for you to be able to know what shipping courier has your package, you will have to track your package first; Unfortunately, you don’t have the option to Change the courier, we select the best courier available in your location.

  1. Pre Booked Orders: Pre booking orders usually take 15-18 working days, depending on customization and how big your order is. Time frame for your pre-booked order will be shared through Email, Whatsapp OR text message/SMS.
  1. Stock available orders: Normally for stock available goods, it will take 3-4 days  (besides 1-2 days processing time) for the courier company to deliver goods at your doorstep.

Please note orders will go through TWO phases before being delivered:

1.Order processing time: Normally it will take us 1-2 days to prepare your order.

 

2.Shipping time: It can vary depending on your location and shipping methods. Normally for stock available goods, it will take 3-4 days (besides 1-2 days processing time) for the courier company to deliver goods at your doorstep.

Once you have successfully placed an order, you will be receiving a confirmation sms (Mobile/WhatsApp) & email listing the items you ordered and tracking i.d along with your shipping address. Make sure to provide your correct and most updated cell number & email address upon placing the order to ensure you will be receiving the confirmation sms, email and updates about your order.

Flat shipping charges Rs 350 on every order in Pakistan.

  1. To ensure you will receive the package in time, please make sure the shipping address is accurate when placing an order.

 

  1. For changing shipping address, please contact our Customer Service. Please note that:

 

  • We can only help you modify your shipping address BEFORE PACKING.

 

  1. If the order has already been shipped to destination and you need to make changes on the address, we highly recommend to track your package, find out the shipping courier and reach out to them for arrangements, so they can reroute the package to the address where you want your package to be delivered.

 

  1. If you want us to change the address after the order has been shipped, it will approximately take 15 to 20 days to reroute the parcel to your changed address and an extra shipping cost, which you have to pay.